Privacy Policy

Last updated: March 2026

1. Introduction

EhAutos ("we," "our," or "us") operates the website ehautos.ca (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

By using our Site, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We collect the following types of personal information:

Information you provide directly:

  • Contact information (name, email address, phone number)
  • Vehicle listing details (make, model, year, price, description, photos, videos)
  • Location information (province)
  • Payment information (processed securely through third-party payment processors)
  • Communications you send to us

Information collected automatically:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on the Site
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your vehicle listings
  • To facilitate communication between buyers and sellers
  • To process payments for listing fees
  • To send you service-related communications
  • To improve our Site and services
  • To detect and prevent fraud or misuse
  • To comply with legal obligations

4. How We Share Your Information

We may share your personal information with:

  • Other users: Your listing information (including contact details you choose to display) is visible to potential buyers on the Site.
  • Service providers: We use third-party services to host our Site (Vercel), store data (Supabase), and process payments. These providers are contractually obligated to protect your information.
  • Legal requirements: We may disclose information when required by law, court order, or to protect our rights and safety.

We do not sell your personal information to third parties.

5. Data Storage and Security

Your personal information is stored on secure servers provided by Supabase. While we implement reasonable security measures to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your data may be transferred to and processed in countries outside of Canada, including the United States. By using our Site, you consent to such transfers.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Listing information is retained for the duration of the listing plus a reasonable period for record-keeping purposes.

7. Your Rights

Under PIPEDA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Withdrawal of consent: Withdraw your consent to the collection, use, or disclosure of your information (subject to legal or contractual restrictions).
  • Deletion: Request deletion of your personal information.

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Cookies

We use cookies and similar technologies to enhance your experience on our Site. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Site.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Site after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:

EhAutos
Email: privacy@ehautos.ca
Toronto, Ontario, Canada

If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.